Privacy Education – What does it Take?
Education and training tools for privacy are keys to a successful program because
they guide and form specific privacy practices for each individual and/or company
that uses them. Our approach utilizes our proprietary ACT® framework to
guide workforce employees companies towards successful privacy practices. We
increase employee knowledge, create better decisional outcomes, and increase
customer satisfaction and corporate compliance.
Privacy Directions™, A learning series for corporate success
Corporate Privacy Group has the first full curriculum for privacy education
- from awareness to implementation to compliance. Collaborating with MediaPro,
a noted e-learning development company, CPG has created online education courses
that are effective, comprehensive, and affordable. We’ve designed each
course to teach relevant privacy principles and practices to specific audiences.
Privacy Directions™ 101: Awareness
This basic course is designed for all employees to develop a foundation of privacy
awareness throughout their company. PD™101 builds basic awareness of privacy
policies and processes, provides guidelines for decision-making, and creates
an informed staff that makes better decisions. Chief Privacy Officers at Fortune
100 companies recognize the award-winning course as clearly a ‘best in
class’ solution for reducing risk and creating employee compliance.
PD101™ combines an engaging, interactive learning experience with an advanced
knowledge base of privacy practices to form a highly effective, yet affordable,
workplace education platform. Course licensees universally report enthusiastic
workforce take-up. PD101™ is a refreshing and highly effective alternative
to a world of boring ‘talking head’ education efforts.
Privacy Directions™ 200 Series: Communications
The 200 series of Privacy Directions courses was designed for those that manage and operate the data life cycle. The series focuses risk reduction through detailed understanding of data management practices, categories of data, regulated industries and activities that are subject to specific requirements.
These role-based courses help professionals manage personal information responsibly
in a variety of corporate functional areas. The series links business strategies
with responsible information management practices and data governance combining
practical guidance with engaging scenarios.
Privacy Directions 201: HR, directly addresses the many challenges
of Human Resource professionals as they manage workforce information across
the entire employee lifecycle, including recruiting, hiring, managing and retirement.
Privacy Directions 202: IT, focuses supporting the challenges IT Professionals
face in managing data systems using personal information for business goals.
The course supports privacy policy compliance and security safeguards for that
information.
Privacy Directions 204: Sales & Marketing focuses on the
role that Sales & Marketing professionals play as they collect and use personal
information to achieve short-term and long-term business objectives. In this
course, Sales and Marketing professionals learn the best practices for using
privacy and security practices as a business accelerator rather than viewing
them as barriers.
Privacy Directions 205: Call Center creates broad-based understanding
and compliance in call center operations (outbound and inbound) for large organizations.
This course recognizes that the call center workforce has direct contact with
customers and their personal information while at the same time being high-churn,
entry-level jobs. Information protection, risk reduction, and policy compliance
head the list of featured lessons.